Prices
All prices are inclusive of VAT - VAT Registration. Number. 857 3074 09
All prices exclude delivery charges, with the exception of 'The Day you were born' charts
Non UK purchasers - you may be liable to local taxes on importation
which will be your responsibility.
Complaints:
Complaints will
be dealt with speedily, fairly and effectively and all information
exchanged will be confidential. We guarantee to respond to all complaints
within five working days and to notify you as to the likely timescale
and progress of the solution.
Credit Card Security
Your payments
will be made to Exclusive Wedding Stationery which will show on your
Credit Card Statement.
We take credit card security very seriously and take great care whilst
handling your payments.
Credit Card details are taken via our secure server. They are encrypted
at point of entry. The details are not in readable format at any time
while traveling over the Internet. All on line payments are processed
through World Pay.com and your card details are not handled by any
member of staff at Baby-Gifts.co.uk.
Credit Card payment is taken at the time your order is processed.
Please check your e-mail for any messages from us about your order.
Privacy Policy
We will not sell
or share your personal details with unrelated parties, partners or
affiliates.
We collect information about you for 2 reasons: firstly, to process
your order and second, to provide you with the best possible service.
We will not e-mail you in the future.
We will not send any marketing emails or forward your e-mail to another
trader for marketing purposes.
The type of information we will collect about you includes:
* your name
* address
* phone number
* email address
* details required at the time of ordering to complete your personalised
gift.
We will never collect sensitive information about you without your
explicit consent.
The information we hold will be accurate and up to date. You can check
the information that we hold about you by emailing us. If you find
any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance
with our internal security policy and the law and the Which? Web Trader
Code.
We may use technology
to track the patterns of behavior of visitors to our site. This can
include using a "cookie" which would be stored on your browser.
You can usually modify your browser to prevent this happening. The
information collected in this way can be used to identify you unless
you modify your browser settings.
If you have any
questions/comments about privacy, you should email us at: privacy@baby-gifts.co.uk
Personalisation
Care should be
taken when submitting your personalisation instructions. Please check
all spellings and details thoroughly before submitting your order
form.
We cannot accept liability for incorrectly personalised items if your
instructions were not reasonably clear.
If you wish to cancel or amend an order prior to work commencing we
will make our best effort to do so. If work has already commenced
then an extra charge for alterations may be incurred.
You hereby agree to indemnify us in respect of any claims, costs and
expenses arising out of any libelous matter or any infringement of
copyright, design, or any other proprietary or personal rights contained
in any items personalised for you.
We may decline any order for personalisation that we feel are offensive
or illegal.
We reserve the right to reject an order if we suspect that it is not
a legitimate order.
Distance Selling Regulations
Under the Distance
Selling Regulations, European Union residents have a right to cancel
an order for any item purchased on this web site within seven days
of receipt, without giving a reason, and to receive a full refund.
This does not apply to items personalised or made to your specifications.
Guarantee
We feel sure you
will be delighted with your personalised gift, but if for any reasonable
reason you are dissatisfied please notify us within 10 days of receipt
of the goods we will be happy to replace them or refund your money.
Please contact returns@baby-gifts.co.uk
Delivery
All goods are
posted within 14 days from order and will require a signature. If
for any reason the order is delayed we will inform you.
You will become responsible for the goods as soon as we have delivered
them to you. If we use a third party carrier to deliver them, we shall
be liable for damage or shortfall up to the point of delivery to you,
provided that the damage or shortfall is notified to us or to the
carrier within a reasonable time scale.
If the goods have not been delivered at all you must notify us or
the carrier.
Baby-Gifts will not be held responsible for delays in the delivery
caused by any other third party.
The Customer shall inspect the goods within a reasonable time after
their receipt. (This does not however affect the customer's statutory
rights).
Baby-Gifts deliver worldwide on your behalf.
Baby-Gifts are
not responsible for any deliveries sent outside the UK, we will send
your gift on your behalf with Royal Mail (International Recorded)
and supply you with date of posting and your order tracking number.
Current carriage charges are at cost.
Web Content
Images displayed
are not actual size.
The colour of images may vary slightly from the true colour.
All sizes measurements and weights are approximate and are included
for guidance only.
We do not accept any responsibility for any web site not under our
control which may be linked to this site.
Due to supply, frames and mounts may vary slightly in style and colour
but any alternatives will be of the same quality and standard.
Consumer Rights
None of the above
Terms and Conditions affects your statutory consumer rights.
Contact Details
Baby-Gifts.co.uk
is the trading name of Baby-Gifts, 19, Shaftesbury Avenue, Penwortham,
Preston. PR1 0AY.
